Have questions?
We’ve got answers. Find quick, clear information on buying, bidding, payments, shipping, and more—everything you need for a smooth car export experience.
We’re here to make your car selling experience smooth and hassle-free.
Find answers to common queries below!
Vehicles on Car Chaser can be listed as a 60-minute live auction. Buyers place bids in real time and the highest bid wins — but only if the seller’s reserve price is met or exceeded by the time the clock hits zero. If the reserve isn’t met, the car does not sell.
Yes — sellers can choose to list their vehicle with a fixed Buy Now price instead of or alongside the auction. The moment a buyer meets that price, the vehicle sells immediately. No waiting, no bidding — first to commit wins the car.
No. Car Chaser manages all sourcing and export paperwork on your behalf. As a buyer, simply place your bid or use Buy Now — we handle the documentation, inspection, and shipping to your destination.
All sales are final once a bid is won or a Buy Now is confirmed. If payment is not completed within 48 hours, your $500 pre-authorization will be confiscated. This protects our sellers and keeps the platform for serious buyers only.
Before you can bid in a live auction, set an auto-bid, or purchase via Buy Now, we place a pre-authorized hold of $500 CAD (or equivalent) on your card:
– ✅ If you win — the $500 is applied toward your purchase price
– ❌ If you lose — the $500 hold is released immediately
– ⚠️ If you win but don’t pay within 48 hours — the $500 is confiscated
No wallet needed. Just a valid card and you’re ready to buy.
